From June 24th to July 5th, POSCO ran an education program for the global staffs working at overseas corporations. 10 employees from POSCO America, POSCO China and POSCO South Asia participated in the two-week program to build more in-depth knowledge over POSCO’s operations and cultivate their sense of belongingness as a team. They learned about basic information for every product manufactured by POSCO, how to engage with manufacturing process and claims, and conveying on-site researches. After the OJT session, the participants visited automobile companies and Gwangyang Steelworks to cultivate the essential insights around POSCO’s production process in general.
‘One-to-One Mentoring System’ For Global Staffs and POSCO HQ Employees
On the last day of the education session at POSCO HQ, a ceremony for ‘One-to-One Mentoring System’ was held between the global staffs and POSCO HQ employees. The system was initiated in 2011 by POSCO South Asia’s suggestion to manage local customers effectively by using the local language and learning their culture. Since the launch, POSCO has been supporting the mentoring initiative in order to develop POSCO global staffs’ capabilities to become professional business consultants.
POSCO Continues Efforts to Strengthen Global Staff’s Competence
So far, POSCO has recruited a total of 25 global staff worldwide, and they are currently supporting sales drive with POSCO’s overseas technology service providers in different countries. When a claim occurs, they are at the forefront to visit the customer who flagged the claim and provide prompt services. POSCO’s global staffs are also working on releasing real-time news monitoring which includes VOC (voice of customer), market condition and other significant information about local areas. By the end of this year, all of the 25 POSCO global staffs would be joining the mentoring system.
POSCO will also continue supporting the global staffs via ‘Smart Workplace System,’ which would enable them to take parts in the online training sessions with their mentors at POSCO HQ. ‘Hello, POSCO’ will continue delivering the stories of our global staffs and their activities.
Interviews with POSCO Global Staff